Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of services provided by The Pet Nest (“Company,” “we,” “our,” or “us”). By using our website or booking any pet care service, you agree to comply with these Terms.

1. Services Overview

The Pet Nest provides professional pet grooming, boarding, daycare, health monitoring, transportation, and related services. Service availability may vary depending on scheduling and operational capacity.

2. Appointments & Scheduling

• Appointments must be scheduled in advance unless same-day availability exists.
• Clients must provide accurate pet information at the time of booking.
• We reserve the right to reschedule services due to unforeseen circumstances.

3. Payments

Payment is due upon completion of services unless otherwise agreed in writing. We reserve the right to charge late fees for unpaid balances. Accepted payment methods will be communicated prior to service.

4. Cancellation Policy

Cancellations must be made with reasonable notice. Last-minute cancellations may be subject to a cancellation fee to cover reserved scheduling time.

5. Health & Vaccination Requirements

Clients are responsible for ensuring their pets have up-to-date vaccinations and are free from contagious conditions. We reserve the right to refuse service if health concerns arise.

6. Client Responsibilities

• Provide accurate health and behavioral information.
• Ensure pets are safely transported to and from appointments when not using our transport service.
• Disclose any medical or behavioral concerns before service begins.

7. Limitation of Liability

While we take reasonable precautions, The Pet Nest shall not be liable for indirect, incidental, or consequential damages arising from service use. Liability is limited to the total amount paid for services rendered.

8. Intellectual Property

All website content, including text, logos, graphics, and design elements, is the property of The Pet Nest and may not be reproduced without written permission.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or practices of those third-party sites.

10. Governing Law

These Terms shall be governed by applicable laws. Any disputes shall be resolved through appropriate legal channels in the relevant jurisdiction.

11. Modifications to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated revision date.

12. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

The Pet Nest
Address: 24 Waverly Pl, New York, NY 10003, USA
Phone: +1 (999) 672-5734
Email: info@thepetnest.online

By using our website or services, you acknowledge that you have read and agree to these Terms & Conditions.